MAVIQUE / CUSTOMER INFORMATION

Privacy Policy

Last updated: October 13, 2026

At Mavique, we respect your privacy and are committed to handling your personal information responsibly. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website or place an order.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect:

Personal information: Your name, email address, billing address, shipping address, and other information you provide during checkout.
Order information: Products purchased, order history, delivery preferences, and transaction details.
Payment information: Payment status and transaction references. Card information may be processed by third-party payment providers rather than stored by Mavique.
Technical information: IP address, browser type, device information, pages visited, and website interactions.
Communications: Information included in customer support requests, emails, reviews, or other correspondence.

2. How We Use Your Information

We may use your information to:

Process, confirm, fulfill, and deliver your orders.
Manage customer accounts and provide order updates.
Respond to questions, complaints, returns, and refund requests.
Prevent fraud, detect suspicious activity, and protect our website.
Improve our products, services, website performance, and customer experience.
Send promotional communications where permitted by law and, when required, with your consent.
Meet applicable tax, accounting, consumer protection, and legal obligations.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate shopping carts, remember preferences, maintain sessions, understand website traffic, and improve performance.

You can manage cookies through your browser settings. Some cookies are necessary for the website and checkout to function. Where legally required, we will request consent before using non-essential cookies or tracking technologies.

4. How We Share Information

We do not sell your personal information for money. We may share information when necessary to operate our business with:

Payment processors that handle transactions.
Shipping and delivery companies that fulfill orders.
Website hosting, ecommerce, security, analytics, and technical support providers.
Professional advisers or public authorities when required by law or necessary to protect legal rights.

Service providers are expected to handle personal information according to their contractual obligations and applicable law. Any sharing for targeted advertising or similar purposes will be handled in accordance with applicable privacy requirements and available user choices.

5. Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer support, accounting, dispute resolution, fraud prevention, and legal compliance. Retention periods depend on the information and applicable requirements.

6. Data Security

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or alteration. However, no online service or electronic transmission can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to your personal information, correct inaccurate details, request deletion, receive a copy of certain information, withdraw consent, or object to or restrict certain processing.

You may unsubscribe from promotional emails using the unsubscribe link where available. Transactional messages needed to process an order may still be sent.

To submit a privacy request, email info@maviquellc.com. We may need to verify your identity before processing certain requests.

8. Children’s Privacy

Mavique sells clothing for adults and children, but our website is intended to be used by adults or individuals legally permitted to make purchases. We do not knowingly collect personal information directly from children where doing so would violate applicable law. A parent or legal guardian may contact us about a child’s information.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.

10. International Data Transfers

Your information may be processed in countries other than your own, depending on where our hosting and service providers operate. Where required, appropriate safeguards will be used for international transfers.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, services, or legal obligations. The revised version will be published on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Mavique
Email: info@maviquellc.com

Please review this policy against the privacy laws applicable to your business and the countries where you sell.